1.How do I know that my order is confirmed?
Once you place an order, you will receive a confirmation Call & Email. It will include your order number and estimated time of delivery
- Can I modify my order after placing it?
Yes, order modifications may be possible if the order has not yet been processed or shipped. Please contact our support team via email or whatsapp as soon as possible with your order number and the changes you'd like to make. We'll do our best to assist you.
- How can I track my order?
You will receive a mail with shipment details. It will include the shipment number-AWB and name of the courier company. You can track your order at their website or you can also write to us at Email - help.temperedshop@gmail.com
And also track order from our website.
- Are there any shipping charges?
Shipping charges depend on your location and the order value. Any applicable shipping fees will be displayed at checkout before you complete your purchase. We also offer free shipping on prepaid orders.
- Do you offer Cash on Delivery?
Yes, we do offer cash on delivery. Choose online payment for a better deal and extra discount.
- What are the different ways I can order?
- You can place an order through our website or by contacting our customer support team. Simply choose your preferred method, select the items you need, and follow the checkout process to complete your order.
How long does it take for the order to arrive?
Delivery times vary depending on your location and the shipping method selected. Most orders are delivered within 3–7 business days. Once your order is shipped, you'll receive tracking details so you can monitor its progress.
- Can I have a different billing and shipping address?
Yes, the billing and shipping address can be different.
- How can I get in touch with company
You can email us at help.temperedshop@gmail.com
- Can you expedite my product on priority?
The expedite delivery varies from region to region. If you want us to expedite your product, give us a call at customer support.
- Why my Shipment is Delayed?
Shipments may be delayed due to high order volumes, weather conditions, courier issues, or unforeseen logistical challenges. You can track your order using the tracking link provided in your shipping confirmation email.
12.How can I Pay for my Order?
We accept a variety of payment methods, including credit/debit cards, net banking, UPI, digital wallets,cod and other secure online payment options. Available payment methods will be displayed during checkout.
13.How to cancel my Order?
It's very simple to cancel your order. There are three ways by which you can confidently and easily cancel your order.
- You can drop an email at help.temperedshop@gmail.com
with the subject " Cancel My Order" and we'll cancel your order as soon as we'll get your email. - We always make a confirmation call before dispatching your order, so you can straightforwardly change or cancel your order during that call.
- You can also directly call us, to cancel your order, during our office hours:10:00 AM - 05:00 PM on following numbers ☎ +91-7017448426